Shipping & Returns
What is the return and exchange policy?
If for any reason you are not satisfied with your purchase, you may return it for a full refund within 21 days of the ship date (day shipping notice is emailed to customer). Items for return or exchange must not be worn, damaged or altered in any way. Additionally, all of the tags must still be attached and the items must be shipped back to us with the original invoice. RETURNS MUST BE RECEIVED BY THE MILLY WAREHOUSE WITHIN 21 DAYS OF THE SHIP DATE AND WILL NOT BE ACCEPTED AFTER 21 DAYS. (Please note: a shipping notice will be emailed to you which will inform you of the ship date.) There is a $7.00 fee on all returns received, regardless of whether or not our MILLY return label is used.Please note, Swimwear must have the sanitary lining still intact and the original packaging to be accepted. For a full refund, SALE ITEMS must be postmarked and returned within 14 days of your original ship date. ALL ITEMS MARKED FINAL SALE CANNOT BE RETURNED OR EXCHANGED. There is a $7.00 fee on all returns received, regardless of whether or not our MILLY return label is used.
No returns will be accepted at the MILLY corporate office. Customers who send returns to the corporate office will be charged a shipping surcharge of $20.
What are my shipping options?
Shipping in the United States:
We ship FedEx Ground, 2nd Day Air, and Next Day Air. We cannot guarantee overnight shipping to Hawaii, Alaska and other U.S. territories. Shipping does not reflect holiday delivery schedule. Second-day and next-day shipping are not available for Saturday deliveries. Shipping is not available to post office boxes.
All orders will take 2-3 days to process and ship from MILLY warehouse.
|Amount||Ground||2-day||Next day air|
Millyny.com currently only charges sales tax for items being delivered to New York State and Massachusetts.